Shipping Policy
Last updated: [DATE]. This is a starter template — review and replace all bracketed placeholders with your actual policy before launch.
We want your [Store Name] ritual to reach you beautifully and on time. This Shipping Policy explains how and when we dispatch and deliver your order.
Order Processing
Orders are hand-packed and dispatched within [1–2] business days. Orders placed on weekends or public holidays are processed the next business day. You will receive a confirmation email with tracking once your order ships.
Shipping Rates & Delivery Estimates
- Standard ([Country]): [3–5] business days — [rate / free over amount].
- Express ([Country]): [1–2] business days — [rate].
- International: [7–14] business days — calculated at checkout.
Delivery estimates are provided by our carriers and are not guaranteed. Free shipping applies on orders over [amount], where offered.
Order Tracking
Once dispatched, you can track your parcel using the link in your shipping email or from your account under Orders.
Customs, Duties & Taxes
International orders may be subject to import duties and taxes levied by the destination country. These are the responsibility of the recipient and are not included in our prices or shipping charges.
Lost, Delayed or Damaged Parcels
If your order arrives damaged or does not arrive within the expected window, please contact us within [7] days at [email@example.com] so we can make it right. Returns and refunds are covered by our Return & Refund Policy.
Contact
Questions about shipping? Reach our concierge at [email@example.com] or via our Contact page.